Frequently Asked Questions

 

What is the Perform Collection?

The Perform Collection are Ready-To-Wear figure skating dresses for training, testing, and for some competition events (ie. compulsories, spins, etc.)

 

What sizes are available?

Dress sizes come in X-Small, Small, Medium & Large.  Please refer to the product description for sizing.

 

Where are the dresses produced?

I partnered with a small boutique apparel manufacturer in NY to produce the Perform Collection line based on my designs and specifications.  The dresses are made in the United States of imported materials. 

 

What is the fabric material that the Perform Collection dresses made of?

My dresses are made of stretchable nylon fabric perfect for the most demanding ice skaters.  I have been using this material for my custom dresses for 10 years.

 

Do you offer free shipping?

Yes.  We provide for free shipping to customers in the United States and Canada.

 

How quickly will I receive my order?

We will do our best to ship out your order within 1-2 business days.  Factors may delay your shipment.  We are unable to guarantee a shipment date but please contact us if you have a timeline that you would like to receive your dress. 

 

Can I receive a free sample of the fabric material?

Absolutely!  I want to make sure that you are 100% confident with your dress purchase.  Contact us and we will send out fabric samples at no charge.

 

How do I care for my Perform Skatewear dress?

Hand wash or machine wash at delicate setting & hang dry.

  

What if I want to return my dress?

We offer a 30-day exchange or return policy if you are not fully satisfied with the dress.  The dress must be returned with the original tags, unwashed, and unworn.  Please contact us first and wait for our response before sending back a return.  You may refer to our Return and Exchange policy for more information.

 

What if I would like to have a dress made of different colors or size?

We are always looking for feedback and encourage you to contact us with any suggestions.

 

Will you be adding more dress styles and colors in the future?

Yes!  Please check back and we will have more amazing dresses to choose from.

 

Do you offer dresses for Synchro teams?

Yes.  Please contact us directly.

 

Do you provide Custom Design services?

Yes.  I have been providing custom dresses for all levels of figure skaters and synchro teams. 

 

Where can I contact help at Perform Skatewear?

The best way is to submit your question through our online "Contact Us" form or email us directly at liza@performskatewear.com

 

Is your website secure?

Our website is built upon Shopify and use Stripe and Paypal for payment processing, which is  PCI compliant.  Please refer to our Terms and Conditions for further information.

 

What is your Privacy Policy?

Please refer to our Privacy Policy for further information.

 

What are the terms of purchase?

Please refer to our Terms of Service for further information.